Workshop Booking Terms & Conditions

These workshops are run by Neurodiversity Global Limited ("NDG", "we", "us", "our"), a company registered in England and Wales (company number 16013635), registered office at 3 Holly Lane, Great Horkesley, Colchester, Essex, CO6 4AW. Our VAT number is GB 515044230.

You can contact us at hello@neurodiversityglobal.com.

• Workshop means a live, facilitated session we run, whether online or in person.
• Materials means anything we provide or show in connection with a workshop, including slides, workbooks, handouts, frameworks, models and exercises.
• You or Attendee means the person attending. Booker means the person or organisation that made the booking, where that is someone different.

Bookings for individual seats and small groups are made through our booking platform, which is operated for us by Luma. When you book, you are entering into a contract with NDG on these terms.

Prices are shown excluding VAT. VAT is added at checkout at the applicable rate. Payment is taken at the time of booking, and your place is confirmed once payment is received. You will receive a confirmation by email with your joining details.

You are responsible for giving accurate booking details, including the correct name and email for each attendee, so that joining links reach the right people.

Bookings of 10 or more seats are not made through self checkout. To book at that size, please use our "Request a quote" option. We will confirm scope, dates and price, and invoice you separately. Large bookings are subject to the payment terms set out on the invoice, and to these terms.

Unless stated otherwise, workshops are delivered live online. We will provide a joining link ahead of the session. You are responsible for your own internet connection, device and software, and for joining at the scheduled time. We are not responsible for your inability to attend due to issues with your own equipment or connection.

If you need to cancel or move your booking:

• Cancel 14 or more days before the workshop: full refund.
• Cancel 7 to 13 days before the workshop: 50% refund.
• Cancel fewer than 7 days before the workshop: no refund.
• You may transfer your place to a colleague at no charge by telling us at least 2 days beforehand.
• If you do not attend and have not told us in advance, no refund is due.

Where you are a consumer booking for personal reasons, you may have additional rights under consumer protection law. Because our workshops take place on a specific date, the standard 14 day cancellation right may not apply once the workshop has begun or once you have agreed to attend a dated session. Your statutory rights are not affected by these terms.

Occasionally we may need to change a workshop. We may:

• reschedule a workshop, in which case we will offer you a place on the new date or a full refund,
• change the facilitator, including swapping between our facilitators, without notice, and
• cancel a workshop, in which case you will receive a full refund.

Our total responsibility to you if we change or cancel is limited to refunding what you paid for that workshop.

All Materials, and all intellectual property in them, belong to us or to those who have licensed them to us. This includes our slides, workbooks, handouts, frameworks, models, methods, exercises and the way our sessions are structured. Nothing in your booking transfers any ownership to you.

What you may do. When you book, we give you a limited, personal permission to use the Materials for your own learning and your own professional development inside your organisation. This permission is yours alone and cannot be transferred, shared or sold on.

What you may not do. You may not, without our written permission:

• copy, reproduce, republish, share, sell, license or distribute the Materials,
• present, perform or use the Materials to train, teach or coach other people,
• create your own training, content or derivative works based on the Materials,
• use the Materials to develop or train any artificial intelligence or machine learning system, or
• use our name, logo or brand, which are not licensed to you by these terms.

If you give us feedback, ideas or suggestions about our workshops, we may use them freely without any obligation to you.

We want every workshop to be a respectful, inclusive space. You agree to take part constructively and not to behave in a way that is abusive, discriminatory, disruptive or unlawful. We may remove anyone from a session who does not, without a refund, where their behaviour warrants it.

Our workshops often involve people sharing personal experiences. To protect everyone:

• you must treat what other participants share as confidential, and not repeat it or attribute it outside the session, and
• you must treat our Materials and methods as confidential to us.

Nobody is ever required to share anything personal in order to take part.

Our work is built on the idea of fixing the environment, not the person. If you need an adjustment to take part fully, please tell us at hello@neurodiversityglobal.com when you book or as early as you can, and we will do what we reasonably can to support you.

Our workshops are educational. They are designed to build awareness, understanding and capability around neuroinclusion. They are not medical, clinical, psychological, diagnostic or legal advice, and must not be relied on as a substitute for advice from a suitably qualified professional. If you need that kind of advice, please speak to an appropriate specialist.

We will provide our workshops with reasonable care and skill. We do not exclude or limit our responsibility for anything that cannot lawfully be excluded, including death or personal injury caused by our negligence, or fraud.

Subject to that, we are not responsible for any loss that is not a reasonably foreseeable result of our breach, or for any loss of profit, business or opportunity. Our total responsibility to you in connection with any workshop will not be more than the amount you paid for that workshop.

We process personal data in line with UK data protection law. Some of what may come up in a neuroinclusion workshop, for example information relating to a person's health or neurodivergence, is treated as special category data and handled with extra care. How we collect and use personal data is set out in our Privacy Policy.

• We may update these terms from time to time. The version that applies to your booking is the one published when you booked.
• If any part of these terms is found to be unenforceable, the rest will continue to apply.
• These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions about these terms or your booking: hello@neurodiversityglobal.com.

Neurodiversity Global Limited, company number 16013635.